Sustain - Strategy and CSR

Having a clear vision requires more than just best judgement. Sustain’s consultants use the latest knowledge and management techniques to evaluate needs, create a vision, identify targets, resources, barriers and opportunities, while remaining focused on helping our clients and partners to develop environmental, social and economic good business and operating practices.

Sustainability & CSR
AffordableWarmth
Multiple Criteria Analysis
Stakeholder Consultation

Sustainability & CSR
How a business or organisation addresses environmental and social issues alongside its economic activities is increasingly being used to judge its long-term potential. Governments, customers and investors are demanding high performance. Sustain provides the following services to enable these components to be brought into working practice:

Industry-specific research and analysis
Stakeholder analysis
Visioning workshop development
Setting aims, objectives and performance targets
Supply chain analysis
Product performance
Action planning
Communications strategy
Risk management strategy

Clients include Wolseley, Sentinel and BPMA

Affordable warmth
Improving the quality of social housing to increase warmth and reduce fuel bills benefits health, happiness and wealth for both tenant and landlord. Sustain’s consultants help Social Housing Landlords develop their own strategy that clarifies to tackle fuel poverty by facilitating the setting of objectives appropriate to their circumstances, as well as catalysing, enabling and demonstrating action to tackle fuel poverty.
Sustain provides the following services:

Needs & resource analysis
Establishing stakeholder support
Setting aims, objectives and performance targets
Accessing capital for housing improvements
Action plan development
Tenants and staff training

Multiple criteria analysis
Complex decision-making requires understanding and comparing many different issues. Used by government planning departments and private sector industries, Multiple Criteria Analysis (MCA) provides a rigorous methodology for analysing quantitative and qualitative issues to inform strategic planning
Sustain provides the following services:

Background research & analysis
Scenario modelling
Identifying attributes & hierarchy development
Pair-wise ranking
Weighting & normalisation

Impacts of the EU Emissions Trading Scheme on UK fuel poverty white paper pdf (755KB)

Stakeholder consultation
It is crucial for organisations to understand stakeholder expectations and to be in a position to listen and act on their requirements, as appropriate.

Sustain can provide assistance in this process by designing a stakeholder engagement process which, if required, can be inline with the AA1000AS standard (Draft).
The benefits of stakeholder engagement include:

Identifying and understanding stakeholder expectations, perceptions and key issues.
Innovation
Enhanced Performance

In addition to the design of the stakeholder engagement process, Sustain can provide facilitation of focus groups, panel and workshops.

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